How it works
A member documents it
Not a complaint — a case. What is happening, what it costs the trade, what specifically should change, and the evidence to back it.
The membership signs on
Every signature is a verified member of the trade. The association publishes the total; who signed stays private unless they choose otherwise.
It goes to the industry
The association puts the case to the carrier, regulator or vendor concerned — with the number of operators behind it stated plainly.
Open for support
What the trade is pushing on right now
- ISS-2FC7D240Open for supportInsurance
Fraudulent Insurance Certificates: An Ongoing Industry Concern
Fraudulent and altered Certificates of Insurance remain an ongoing concern in the for-hire transportation industry. These documents may use a legitimate insurance agency’s name and an actual policy number while misrepresenting the insured, covered vehicle, coverage limits, or policy dates.
2members signed - ISS-D32BFA23Open for supportOther
Broker Affirmations and Chain of Custody of Digital Evidence
As the use of dash cameras, surveillance systems, and mobile devices has become commonplace, insurance carriers increasingly rely on digital photographs and videos when investigating and defending claims. To establish the admissibility of this evidence in litigation, some carriers ask insurance brokers to execute sworn affirmations describing how accident media was received and transmitted. While brokers support the preservation of evidence and routinely assist insureds by forwarding claim-related materials, many of the affirmation forms currently in use present significant legal and professional concerns. Insurance brokers are not investigators, evidence custodians, forensic specialists, or witnesses to the accident. Their role is generally limited to receiving information from clients and forwarding it to the appropriate carrier as part of the normal claims reporting process.
1member signed
What the association covers
Members raise issues across every part of the trade’s dealings — from underwriting and claims through to the technology vendors and the rules operators work under.
Board of Directors
Who sets the association’s direction
Founding Board Director
Olga Matyukhina
FHT Industry Association
Founding Board Director
Denisse Acevedo
Hereford Insurance Company
Board Director
Layton Drummond
Bridge Specialty Group
Membership
Membership is open to people working in the for-hire transportation trade — operators, base owners, fleet managers, brokers and the professionals who serve them. It is verified rather than open: every applicant confirms an email address and a mobile number, and is then reviewed by the association office.
That verification is the point. It is what allows the association to state a supporter count and have it taken seriously.
- Raise issues and put them formally to the industry
- Sign in support — privately, unless you choose to be named
- Take part in member-only discussion on every issue
- Consult the register of carriers, brokers, agents and vendors
- Rate the companies you deal with, in strict confidence